American Express OPEN Desktop Dashboard + Online Account Management Demo

The first is a fully-functional web-based Flash/HTML prototype account management tool for American Express. It was designed and built as a net-connected desktop "dashboard" application or widget.

Next is an interactive user guide that utilizes animation and voiceover to show customers how to manage their accounts online.

View the archived User Guide.

Key Features:

  • Dashboard runs from a desktop icon
  • Dashboard maintains secure, instant and continuous access to account information and functions
  • Dashboard is fully user-customizable
  • Dashboard uses space-saving automatic window resizing
  • User Guide incorporates borderless video to place a representative 'inside' the piece
  • User Guide features topics broken down into steps allowing users to jump quickly to their area of interest
  • User Guide uses animations in sync with voiceover